Delivery Information

Getting your order to you fast is important to us, so follow the guide below to ensure you choose the right shipping method.


Please note that delivery times are based on target aims and can take longer. We cannot be held responsible for any late, lost or damaged items. You must allow 15 working days before reporting an item as lost.


We will always do our up most to resolve any issues with late, lost or damaged deliveries and we are fully committed to providing a first rate service to all. Therefore, we would like to know of any problems, no matter how small so we can ensure we maintain high standards at all times.


  • We ship orders on weekdays only (Monday to Friday) and the cut off for same day dispatch is 2pm GMT.
  • We DON'T ship orders at the weekend (Saturday and Sunday), Bank Holidays and Public Holidays.
  • Delivery aims are NOT guarantees.
  • The ONLY guaranteed services we offer are Special Delivery and Saturday Special.
  • Recorded, Special and Saturday deliveries require a signature and CANNOT be left in a safe place. You must be in.
  • Oversea customers are responsible for any duties or taxes which maybe be levied by Customs and Excise.


Delivery charges are based on the weight of your cart and speed of service. For shipping quotes, simply add your items to cart > view cart > Estimate Shipping & Taxes.


UK DELIVERY OPTIONS


Delivery Service
Cost
Delivery Aim
Tracking
Insured
Guarantee

Royal Mail 1st Class

From £3.55

1-3 working days
NO
£20
NO
Royal Mail 2nd Class
From £3.00
3-5 working days
NO
£20
NO
Royal Mail 1st Class Recorded
From £4.55
1-3 working days
Signed on Delivery
£50
NO
Royal Mail 2nd Class Recorded
From £4.00
3-5 working days
Signed on Delivery
£50
NO
Special Delivery
From £6.80
Next working day
YES
£50
YES
Saturday Delivery
From £10.80
Saturday
YES
£50
YES


PLEASE NOTE:

Special Delivery should be used on Monday to Thursday on orders placed before 2pm for next day delivery

Saturday Delivery should be used after 2pm on Thursday and before 2pm on Friday for delivery on Saturday


OVERSEAS DELIVERY OPTIONS


Delivery options vary for overseas customers and not all options are available in all Countries. All overseas orders over £20 must be shipped with an insured service.



Delivery Service
Cost
Delivery Aim
Tracking
Insured
Guarantee
International Air Mail
From £4.25
5-10 working days
NO
NO
NO
Tracked
From £8.00
5-10 working days
YES
£50
NO
Tracked and Signed
From £8.60
5-10 working days
YES + Signature
£50
NO
Signed
From £8.05
5-10 working days
Signature
£50
NO


All overseas customers must ensure the goods being purchased are not on a prohibited list and can be shipped to their Country before each order is placed. We cannot be held responsible if Customs or your local postal service don't allow your purchased items in to your Country or will not deliver them. We are not responsible for any duties or taxes which maybe be levied by Customs and Excise.


All the delivery times given above are quotes, therefore we can not be held responsible late deliveries made by our chosen carrier. However, we will always do our up most to resolve any issues with late or slow deliveries and we are fully committed to providing a first rate service to all. Therefore, we would like to know of any problems, no matter how small so we can ensure we maintain high standards at all times.