Delivery InformationGetting your order to you fast is important to us, so follow the guide below to ensure you choose the right shipping method.
Please note that delivery times are based on target aims and can take longer. We cannot be held responsible for any late, lost or damaged items. You must allow 15 working days before reporting an item as lost.
We will always do our utmost to resolve any issues with late, lost or damaged deliveries and we are fully committed to providing a first-rate service to all. Therefore, we would like to know of any problems, no matter how small so we can ensure we maintain high standards at all times.
- We ship orders on weekdays only (Monday to Friday) and the cut off for same day dispatch is 2 pm GMT.
- We DON'T ship orders at the weekend (Saturday and Sunday), Bank Holidays and Public Holidays.
- Delivery aims are NOT guaranteed.
- The ONLY guaranteed services we offer are Special Delivery and Saturday Special.
- Recorded, Special and Saturday deliveries require a signature and CANNOT be left in a safe place. You must be in.
- Overseas customers are responsible for any duties or taxes which maybe be levied by Customs and Excise.
- As 1st & 2nd class services are only insured up to £20, we recommend using a recorded service for orders above this value.
Delivery charges are based on the weight of your cart and speed of service. For shipping quotes, simply add your items to cart > view cart > Estimate Shipping & Taxes.
UK DELIVERY OPTIONS
|Delivery Service||Cost||Delivery Aim||Tracking||Insured||Guarantee|
Royal Mail 1st Class
|1-3 working days||NO||£20||NO|
|Royal Mail 2nd Class||From £3.20||3-5 working days||NO||£20||NO|
|Royal Mail 1st Class Recorded||From £4.80||1-3 working days||Signed on Delivery||£50||NO|
|Royal Mail 2nd Class Recorded||From £4.020||3-5 working days||Signed on Delivery||£50||NO|
|Special Delivery||From £8.70||Next working day||YES||£50||YES|
|Saturday Delivery||From £10.60||Saturday||YES||£50||YES|
Special Delivery should be used on Monday to Thursday on orders placed before 2 pm for next day delivery
Saturday Delivery should be used after 2 pm on Thursday and before 2 pm on Friday for delivery on Saturday
OVERSEAS DELIVERY OPTIONS
Sorry we are currently not shipping overseas. We will review this future and we may bring this service back again.
All the delivery times given above are quotes, therefore we can not be held responsible for late deliveries made by our chosen carrier. However, we will always do our utmost to resolve any issues with late or slow deliveries and we are fully committed to providing a first-rate service to all. Therefore, we would like to know of any problems, no matter how small so we can ensure we maintain high standards at all times.